Terms & Conditions

1.1 "Customer", "you", and "your" mean the person who books a service or leaves a garment with the studio.

1.2 "Service" means any alteration, repair, custom garment, or consultation the studio agrees to carry out.

1.3 "Studio" means Rico Vassell, at Constant Spring Arcade, 23 Constant Spring Road, Kgn. 10.

1.4 "Website" means the studio's website, including the intake form.

2.1 Rico Vassell alters, repairs, and makes garments, and offers style consultations. You request the work on the intake page, or arrange it at the studio.

2.2 The work is carried out at the studio.

3.1 When the studio accepts a job, you and Rico Vassell have an agreement for that work, on these terms.

3.2 The studio is responsible for the work it has agreed to do.

4.1 The studio may update these terms. The date at the top of this page is the version in force.

4.2 Read them before each job. Sending an intake, paying a deposit, or leaving a garment accepts the terms as published that day.

5.1 You request a job on the intake page, or in person at the studio.

5.2 A job starts when the deposit described under Payment is paid. Until then the studio has not undertaken to do the work.

5.3 You are responsible for what you put on the intake: the garment, the work you want, and any date you need it by. Say so there if the garment is for an event, a trip, or any other date that matters.

5.4 A date on the intake is a request. It does not book that day. The times under Turnaround are estimates, and the studio does not guarantee a finish date.

5.5 The studio may decline a job, including where a garment is unsuitable for the work you have asked for.

5.6 The business reserves the right to refuse service in cases involving disrespectful behaviour, unrealistic demands, or requests that fall outside the scope of the business's offerings.

6.1 Bring garments clean and in a condition fit to work on.

6.2 If a garment is not fit to handle, we will return it or, if you agree, have it cleaned at an extra charge.

6.3 We may refuse a garment that is unsanitary.

6.4 Clients are required to attend scheduled fittings. Missing an appointment without 24 hours' notice may result in timeline delays or a rescheduling fee.

6.5 Clothing must be fitted before leaving the studio; alterations or changes to completed garments outside of this scenario will attract a fee.

7.1 You may ask for changes or extra work after a job has started.

7.2 Extra work is priced before we do it, and that charge is paid before the garment is returned.

7.3 If you do not agree to the revised price, we charge for the work already done and return the garment as it then stands.

7.4 If we cannot complete the service, we refund the charge for any work not yet started.

7.5 If you do not reply when we need a decision from you, the job may take longer than the estimate.

8.1 Turn-around time for alterations is one to two weeks after the deposit is paid.

8.2 The turn-around time for custom orders is four weeks after the deposit has been paid.

8.3 Those times are estimates, not a promised day. The complexity of the work, a busy period, or an event outside our control can move them.

9.1 Pickup Policy — once notified that a garment is ready, please collect it within 7 business days (days the studio is open). Garments uncollected after that window incur a storage fee of J$500.00 per day. After 30 days, uncollected items may be repurposed or disposed of at the business's discretion.

9.2 You collect finished work from the studio. The studio is responsible for a garment while it is in our care here.

10.1 A 50% deposit is due to initiate the job.

10.2 Full payment of the balance is due at completion & delivery of the job.

10.3 Prices are in Jamaican dollars.

10.4 Services requested outside the standard processing window will attract an express surcharge. The client will be notified of the surcharge before work begins.

10.5 In-depth consultations to assist in client style direction and decision-making are available in 30-minute blocks for a fee.

10.6 Where the studio applies a discount, it applies to that order only. It is not cash, it cannot be transferred, and it cannot be combined with another discount unless the studio agrees.

11.1 Extra work you ask for after the job is booked, priced before that work begins.

11.2 An express surcharge, told to you before the rush work begins.

11.3 A storage fee, on the terms under Collection, if a finished garment is not collected in time.

11.4 A rescheduling fee if a fitting is missed without 24 hours' notice.

11.5 A fee for consultation time.

11.6 A cleaning charge, if you agree, where a garment has to be cleaned before we can work on it.

12.1 We are not liable for indirect or consequential loss arising from a job, including a missed event, trip, or engagement.

12.2 Nothing in these terms limits liability for death or personal injury caused by negligence, or any other liability that the law of Jamaica does not allow us to limit.

13.1 If you are unhappy with the work, email ricovassell@gmail.com. We will look into it and reply within a reasonable time.

14.1 We are not liable for a delay caused by something outside our control, including storm, utility failure, illness, or an act of government.

15.1 The text, photographs, and logo on the website, and the name Rico Vassell, belong to the studio.

15.2 You may use the website to read about the studio and to request work. You may not copy the logo or the site for your own business.

16.1 We use the details you give us to do the job, to contact you about it, and to keep a record of the work. We do not sell those details.

16.2 To ask what we hold about you, or to correct it, email ricovassell@gmail.com.

17.1 Fees for work already done remain due if the job ends early or you cancel it.

17.2 Liability, and the section on the website and our name, still apply after the job ends.

18.1 These terms are governed by the laws of Jamaica, and the courts of Jamaica decide any dispute arising from them.